FAQs about the particle count graph
Why would I change the motor sensitivity? And how do I do that?
In Auto mode, the motor – which controls suction power – intelligently reacts to the amount of dust detected to provide a deeper clean, automatically. More dust, more power. Adjusting the motor sensitivity in the settings menu affects how responsive your machine is to the level of dust detected. Set to ‘High’, and your machine will react more often, and provide more suction power, when a smaller concentration of dust is detected. Set to ‘Low’, and suction power will react less often, and to larger amounts of dust. To change the motor sensitivity, hold the selection button beneath the LCD screen to enter the settings menu. Then tap the button to scroll through to the motor sensitivity settings. Hold to select, then choose your preferred setting.
Does the particle count graph work with all cleaner heads, tools and accessories?
Yes. The graph works independently of the attachments, and can be used with all cleaner heads, tools and accessories.
Can I reset the screen to see the dust levels in a different room?
To reset the particle count, either charge your machine (the count will reset after 30 minutes of charging) or remove the click-in battery for 15 seconds before replacing. The vacuum can be purged of any residual dust in the cleaner head or wand by activating suction away from any surface for 10 seconds.
Why can the vacuum filter down to 0.3/0.1 microns but only detect particles down to 10 microns?
While we can measure particles as small as 0.1 microns in the lab, it’s not yet possible to fit these measurement technologies into a vacuum cleaner. What we can't yet detect with our piezo sensor, we can filter out. Our advanced filtration captures 99.99% of particles as small as 0.3 microns.