For queries related to customer service and service center.
Six days a week from 9am - 5:30pm Monday – Friday, 9am - 2:30pm Saturday.
Email us at
PT The Cool (Service Center)
Jl. Mandala Raya No. 20C Tomang,
Jakarta Barat 11440
Monday – Friday: 9am – 5.30pm
Saturday: 9am – 2.30pm
For queries related to product information and website transaction status.
Five days a week from 9am - 5:30pm Monday to Friday.
PT Lestari Muda Hidup
Prudential Tower, Fl. 22,
Jl. Jend Sudirman Kav. 79 Setiabudi –
Jakarta Selatan – Jakarta 12910 –
Monday - Friday 9am – 5:30pm (except public holidays)